Account & Data Deletion

One important thing first

SmartSDR AF does not create or operate its own accounts, and BurnSoft stores no account data on any server. The optional sign-in in the app uses your FlexRadio SmartLink account, which is created, owned, and managed by FlexRadio Systems — not by us. You can also use the app entirely without an account on your local network.

Steps to delete your account and data

1. Remove data stored on your device. In the app, sign out of SmartLink — this deletes the login token from your device. Uninstalling the app removes all remaining local data (settings and preferences).
2. Delete your FlexRadio SmartLink account. Because the account belongs to FlexRadio Systems, deletion is requested from them: contact FlexRadio support at helpdesk.flexradio.com and ask for your SmartLink account to be deleted. Their handling of your account is governed by FlexRadio's privacy policy.
3. Anything else — email us. If you have any questions, or want confirmation that we hold nothing about you, email burnsoft@gmail.com. We respond within 30 days.

What is deleted, and what is kept

Deleted: signing out and uninstalling removes 100% of the data the app stores — your settings, radio connection details, and SmartLink login token all live only on your device. BurnSoft keeps no copy and has nothing further to delete.

Kept: anonymous, aggregated crash and diagnostic statistics may be retained to improve the app. This data is never linked to your account or identity, so it cannot be traced back to you — there is no additional retention of any personal data. See our privacy policy for details.